Information we collect
When you use this website, we may collect information you choose to provide, such as your name, phone number, email address, ZIP code, requested pickup date, quote details, and any information you send to us by text, email, or through the instant quote and estimate approval flow.
How we use information
We use submitted information to respond to quote requests, confirm estimates, schedule service, communicate with customers, improve the website experience, and operate our business. We may also use website and device information for basic analytics, security, and fraud prevention.
How information is shared
We do not sell personal information. We may share limited information with service providers that help us operate the site and respond to customers, including hosting, email delivery, reviews, analytics, and website infrastructure providers. We may also disclose information when required by law or when necessary to protect the business, customers, or the public.
Cookies and analytics
This website may use cookies, logs, and similar technologies to understand traffic, improve performance, and help secure the site. If analytics or additional tracking tools are added later, this policy may be updated to reflect those tools.
Data security
We use reasonable administrative, technical, and operational safeguards to protect submitted information. No website or internet transmission is guaranteed to be fully secure, so customers should avoid sending highly sensitive information through web forms unless requested directly.
Your choices
You may contact us to ask questions about the information you submitted through this website or to request updates to your contact details. If you prefer not to use the website forms, you can contact us directly by phone or email instead.
Contact us
If you have questions about this Privacy Policy or how information is handled, contact Rain City Sanitation at info@raincitysanitation.com or (206) 920-2256.